DO YOU HAVE A SHOWROOM?
No, we don’t operate traditional showroom as such. We have what we refer to as experience centres where customers can come to examine the quality and variety of products offered on our website. You are encouraged to visit the experience centre closest to you to test the quality of the products before making a purchase. You can also call 08177771549 or send us an email at info@sofa2go for more information.
DO YOU OFFER MORE THAN ONE SOFA DESIGN?
Yes. For now, we have three different styles of SOFA2GO designs. You are free to choose any design in our basic colours as indicated on the website. Demands for special colours can also be accommodated. However, Customers will be advised accordingly on the waiting period before payment is made.
HOW MUCH IS DELIVERY AND HOW LONG DOES IT TAKE ?
Our standard delivery period Mon to Fri, 8 am to 7 pm. We charge a flat fee of N10000 for delivery and installation of sofa beds within Lagos State only.
We deliver all other items on the website free of charge.
You will receive a confirmation email once your order is shipped, so you’ll know when to expect delivery.
However, expect delivery between 3 – 5 days in other parts of the country based on the exact location.
For any questions, you can send an email to: INFO@SOFA2GO.NG
DO I NEED TO BE HOME FOR DELIVERY?
Our couriers require a signature when they deliver, so yes, someone will need to be at home. If you do miss your delivery don’t worry, our courier will retry over the next two business days. For help re-scheduling your delivery day, just contact us via email INFO@SOFA2GO.NG or call our hotline 08177771549. Our couriers are able to make changes to your delivery date once they’ve made a first attempt.
WILL ALL THE PRODUCTS IN MY ORDER BE DELIVERED AT THE SAME TIME?
We do try to make sure your items get to you at the same time, but unfortunately our products aren’t always shipped together as different couriers may be used depending on the product. We do give you a tracking code for each item as soon as your order has been shipped so you can trace your order.
WILL THE DELIVERY COURIER CALL BEFORE DELIVERY?
Unfortunately the couriers will not call before the delivery as they are not provided with work phones.
WILL YOU BRING THE SOFA INTO MY HOUSE?
The courier might be able to assist. However, we cannot guaranty that they will.